CISI - International Travel and Health Insurance

CISI maintains a 24-hour assistance line for coverage support in finding qualified doctors in any part of the world, however, the student is not required to seek pre-approval for treatment. There is no penalty for visiting a non-network doctor, a private doctor, or a clinic operating outside the socialized system of a country or the network of qualified personnel. 

Cost of coverage for 2025 is $42/Month.

Schedule of Benefits

• Accidental Death Per Insured $10,000
• Medical Expense (per Accident or Sickness): Deductible $0;
• Basic Medical $150,000
• Dental Treatment (Injury Only): Accidental Dental 100% of Covered Expenses, up to policy limits; Emergency (Palliative) Dental: $500 maximum($250/tooth)
• Pre-existing Conditions Coverage Limit Up to $5,000
• Mental and Nervous (Per Lifetime): $1,000 outpatient, $5,000 inpatient
• Physiotherapy: If recommended by a Physician and administered by a licensed physiotherapist
• Specified Therapies and Spinal Manipulation:
• Outpatient Limit Maximum of $50/visit; maximum of 10 visits; $500 overall maximum
• Prescription Drugs (Inpatient/Outpatient) 100% of Usual and Customary Charges
• Extension of Benefits 30 days, $10,000
• Maternity Covered
• Alcohol/drug-related injuries Covered
• Limit for: Emergency Medical Evacuation 100% of Covered Expenses, up to policy limits; Repatriation/Return of Mortal Remains 100% of Covered Expenses, up to policy limits
• Emergency Medical Reunion $2,000, $100 maximum per day
• Trip Delay Benefit Up to $1,000 ($100 per day)
• Quarantine Expenses due to positive COVID-19 test while abroad, up to $1,000
• Security Evacuation $100,000
• 24/7/365 Team Assist Package Included
• Trip Interruption up to $1,500

How To Use The CISI App

“myCISI” Participant Portal: On-line Tools and Support for CISI Insureds

Your CISI coverage includes, at no additional cost, a comprehensive on-line Portal of tools and information as well as access to 24/7 medical, personal, travel and security support. Through this customized site you can:

• View/print/email your ID card, coverage brochure and claim form
• Purchase an extra month of insurance for a period of personal travel
• View/update your online account profile information
• Obtain contact information for emergencies and benefit/claim questions

You can also find valuable travel-related information, such as:

• Contact information for English-speaking doctors overseas
• Short-term travel alerts and travel warnings issued by the U.S. Department of State
• Country-specific information and profiles for every country of the world
• Links to overseas U.S. Embassy web sites
• Health and vaccination recommendations compiled by the Center for Disease Control (CDC)

Creating an Account and Logging In:

1. The myCISI Participant Portal is accessible via Cultural Insurance Services International’s (CISI) homepage.
2. While on the CISI homepage, click on the green button in the upper right corner that reads, “Login to myCISI”.
3. On this new screen, to the right of the green “login” button, go to/click on the sentence that reads, “Please click here to create an account.”
4. Fill-in your: First Name, Last Name and Birth Date and then click on the “Create an account/Reset password” button. Please note, if you receive an error message indicating your personal information was not found, it’s possible that Gordon College has not reported you to CISI and it is too early to register.
5. Enter the e-mail address where you would like the temporary password sent and click on “Send Password to this e-mail”.
6. Go and check this e-mail address for your myCISI Username and temporary (case sensitive) Password.
7. After retrieving your Username and Password, go back to the page you were last on and click on “Login” or go to the green “Login to myCISI” button from the homepage and enter your Username and temporary (case sensitive) Password then click on “Log In”.
8. You are logged in now and will be asked to change your password before going further (passwords need to be at least 8 characters long).
9. After clicking on “Change Password”, you are brought to the “Welcome to myCISI Portal” or “Home” screen from which you can navigate throughout your tools and options.